Shipping policy

Shipping Policy

At ProMat Shop, we strive to get your orders to you as quickly and efficiently as possible.

• Processing Time: All orders are processed and dispatched within 1 working day of purchase.
• Delivery Time: You can expect to receive your order within 3-5 working days.
• Tracking & Updates: Once your order is on its way, you'll receive a confirmation email with tracking details (where available).

If your order hasn’t arrived within the estimated delivery time, please reach out to us at orders.promat@gmail.com. We’re here to help ensure your order arrives safely and on time.